BEST CARPET STEAM CLEANING

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Our Story

THE STORY OF BEST CARPET STEAM CLEANING

1999

Gerald Bongiorno, started his carpet cleaning journey working for, “Steam King”. Over a couple years, he learned everything there was to know about carpet, tile, and upholstery cleaning.

2001

Gerald Bongiorno, with his first son on the way, knew it would benefit the family if he ventured out on his own. Young and ambitious, he believed the bar could be set higher in the carpet cleaning industry with the following formula: prioritizing customer satisfaction and providing only the BEST results.

2002
Gerald Bongiorno

Gerald Bongiorno, founder of BEST, put together his savings – just enough to buy a single work vehicle and truck mounted machine, to open a one-man carpet cleaning business called, “BEST Carpet Steam Cleaning”

2005
Yellow

Through hard work and sticking to a formula that works, he experienced immediate success and landed himself on the front of Yellow Pages.

2007

Gerald gained yearly repeat customers, which helped grow his clientele through word of mouth - well before smartphones.

2009

After 7 years of doing it all himself, Gerald hires his first worker to help take some of the load, allowing time for expansion.

2010

BEST acquires its first major commercial contract, Panera Bread.

2012

Gerald purchases his second work vehicle and truck mounted machine, to allow for more advertising and job intake.

2013
Panera bread

Through excellent results, BEST built the commercial contract with Panera Bread to service 9 cafe’s, from Rutland, VT to Oneonta, NY.

2015

BEST gains 10 new Panera Bread contracts from Oneonta, NY to Kingston, NY. BEST now services ALL Panera Bread’s in the capital region.

2016
Friendly's_logo

BEST acquires commercial contracts with several Friendly’s restaurants in the capital region.

2017
AB Brand Refresh Logo

BEST acquires commercial contracts with several Applebee’s restaurants in the capital region.

2018
Ninty nine Project

BEST acquires commercial contracts with several Ninety Nine and Chipotle restaurants.

2020

Michael Bongiorno, eventual co-owner of BEST, joins the United States Air Force out of high school, with a selected career in Cyber Security.

Covid-19 hits, and BEST begins a side service dedicated to home sanitation

2022
sunoco race fuels logo

BEST acquires commercial contracts with several Sunoco and restaurants.

2024
best carpet cleaning 2

BEST Carpet Steam Cleaning was rebranded with a new logo, business card, uniform, vehicle wrap, invoice, and website.

2024
Angi Certifued Pro

BEST Carpet Steam Cleaning became Angi Certified, servicing homeowners within an 80 mile radius from Clifton Park, to Ticonderoga and anywhere in between.

2024
UPS Logo

BEST acquires commercial contracts with several UPS locations.

July 2025

Ownership transition to Staff Sergeant Rochelle Testa (Woman- & Veteran-Owned business)

August 2025

Pick-up & drop-off carpet services

Epoxy flooring services (flake, metallic, solid, and quartz finishes)

Our Mission

At Best Carpet Steam Cleaning, our mission is simple yet profound: to provide the highest quality carpet steam cleaning services that exceed our customers’ expectations every time. We are committed to delivering exceptional results through innovative cleaning techniques, state-of-the-art equipment, and a dedication to customer satisfaction. Our goal is not only to clean carpets but also to create healthier and more comfortable living and working environments for our clients. With integrity, professionalism, and a relentless pursuit of excellence, we strive to be the leading choice for all carpet cleaning needs, setting the standard for quality and reliability in the industry.

Our Values:

Excellence: We are dedicated to achieving excellence in everything we do, from the quality of our cleaning services to the level of customer care we provide. We continuously strive to surpass expectations and set new standards for professionalism and performance in the cleaning industry.

Integrity: Integrity is the cornerstone of our business. We conduct ourselves with honesty, transparency, and ethical behavior in all interactions, both with our customers and within our team. Trust is earned through consistent integrity, and we are committed to upholding the highest standards of integrity in every aspect of our operations.

Innovation: We embrace innovation as a driving force behind our success. We are constantly seeking new and improved cleaning techniques, technologies, and solutions to enhance the effectiveness and efficiency of our services. By staying ahead of the curve, we ensure that our customers benefit from the latest advancements in cleaning technology.

Customer Focus: Our customers are at the heart of everything we do. We listen to their needs, understand their preferences, and tailor our services to meet their expectations. Building strong, lasting relationships with our customers is a priority, and we are dedicated to delivering exceptional service that exceeds their satisfaction.